Shipping Your Order
We package and ship orders from our store on Mondays, Wednesdays, and Fridays every week except weeks when our office is closed for staff retreats or holidays. We do shipping first thing, so generally, an order will get shipped on the next upcoming shipping day.
We offer shipping options from the US Postal Service, based on your order and location. The main services we use are:
- USPS Media/Standard Mail: Usually arrives within 4-14 business days
- USPS Priority Mail: Usually arrives within 3-5 business days
- USPS Priority International Flat Rate: Usually arrives within 14-30 business days
If you are not completely satisfied with your purchase, please return physical products to us within 30 days of purchase, in their original condition. We will gladly refund the cost of the item(s). If you have not yet downloaded a purchased digital item, email for a full refund. We are unable to offer refunds on digital products once they are successfully downloaded.
NOTE: All return costs are the purchaser’s responsibility. Shipping charges will be refunded only if the item was defective in some way, or was shipped as a result of our error. Our online store supports our scholarship program, and we appreciate your understanding as we carefully steward expenses so we can better fund nature education.
All orders must be paid in full before we ship – no exceptions. While we give bulk discounts on certain items, we are not a wholesale operation. Thus, we are not able to ship products in advance of receiving payment.
A Note on Digital Orders
All digital products sold from our bookstore, whether PDF documents, audio files, or video files, are sold as one-time downloads for you or another recipient to store on your own computer or other device. They are not lifetime subscriptions but rather single purchases of copyrighted digital files for your personal use. Similar to physical books and CDs, we are not able to replace them if you lose or otherwise damage them.
Wilderness Awareness School
PO Box 219, PMB #137
Duvall, WA 98019
Email – email@example.com
Phone – 425-788-1301
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